How to verify your Lagrange account
Verification is a mandatory part of the process of registering for the Lagrange platform. Regulatory requirements dictate that we verify each new account. This keeps our platform secure and prevents unauthorized activity.
Once your account is verified, you will be able to enjoy the full benefits of the Lagrange platform. To verify your account, you are required to upload both a proof of identity (POI) and a proof of address (POA). Only after both documents are submitted will your verification process begin. You can use the Lagrange app to scan and upload your documents directly to the platform.
Proof of Identity
Your POI document should contain your name, date of birth, a clear photograph, issue date, and if it has an expiry date, that should be visible as well.
A passport is the preferred proof of identity, as it is usually processed faster by the Lagrange verification team. Alternatively, you can use a driving license or any other government-issued ID. If the document is double-sided and contains relevant information on the back, make sure to upload both sides.
All of the information on your POI should be visible
Proof of Address
Your POA document should contain your full name, address, and an issue date, which should be no older than 3 months. The name or logo of the issuer should also be clearly visible. Please make sure to scan your document against a different-colored background, so that all four corners are visible.
Your proof of address can be one of the following:
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Bank Statement
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Council Tax Bill
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Letter from your local municipality
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Credit Card Statement
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Tax letter or Bill
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Internet bill
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Electricity, Water or Gas Bill
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House Rental Official Agreement – Issued by Government
Your document should be scanned flat
There should be no cropping and all four corners should be visible
*Please note that we do accept screenshots if your POA was taken from a digital document.
To upload your POA now,
click here.
The verification process can take a few days, and you will be notified once your account is verified. You can also track your verification status directly inside the Lagrange platform. Verified accounts have a green check mark displayed next to the username in the profile.
Our team will review your documents and update your verification status, so there’s no need to open a Customer Service ticket inquiring about your verification process. In case your documents are rejected, we will send you an email with clear instructions on what is required for successful verification. To avoid missing important emails, please add Lagrange to your safe sender list in your email settings.
